Setup a helpdesk website using OSticket
An IT helpdesk is an important component of any organization’s IT infrastructure as it provides technical support and assistance to users who are experiencing issues with their hardware, software, or
Certified CompTIA A+, CompTIA Security+, Wireless Technician Specialist (CWTS)
As an experienced IT professional, I have had the opportunity to work on a variety of projects throughout my career. Here are some of the key IT projects I have been involved in
An IT helpdesk is an important component of any organization’s IT infrastructure as it provides technical support and assistance to users who are experiencing issues with their hardware, software, or
Internal documentation is important for IT for several reasons: Knowledge retention: Internal documentation helps capture knowledge within the organization and retain it even when employees leave or change roles. This
Upgrading POTS (Plain Old Telephone Service) lines to PRI (Primary Rate Interface) involves several key steps to ensure a smooth transition and minimize disruption to phone service. Here are the
A managed printing service (MPS) is worth it for several reasons, including: Cost savings: MPS can help reduce printing costs by optimizing printer usage, streamlining workflows, and reducing waste. MPS